Privacy Policy
This policy explains how Fire Kirin Agent handles information when you visit this website or contact our support team. By using the website or contacting us, you acknowledge the practices described here.
Who we are
Fire Kirin Agent is an independent agent for the Fire Kirin (Fire Kirin) platform. We do not operate the platform or its games. The platform has its own practices, which this policy does not cover.
What this website collects
This website is a set of static pages. It has no sign-up form, no contact form and no advertising trackers.
- We do not ask for your name, email address or any other identifier on this website
- We do not use advertising or behavioural-profiling tools
- We do not sell, rent, share or trade visitor information
Our hosting provider processes technical data such as your IP address in order to deliver pages and protect the site from abuse. That is standard for any website.
Analytics
We use Google Analytics to count visits. It tells us which pages are read, roughly where visitors are and what kind of device they use, how they found the site, and when a chat, phone or email button is tapped. We use this to see which pages are useful and to improve the site.
Google Analytics sets cookies and receives technical data such as your IP address, which Google uses to estimate a general location. It does not tell us your name, phone number or email address, and we do not combine it with anything you send our support team. Google handles this data under its own privacy policy.
You can opt out by blocking cookies in your browser or by installing Google’s Analytics opt-out browser add-on. The site works the same either way.
When you contact us
If you message or call us, we receive what you choose to send, such as your name, phone number, username or email address, and the content of your messages. We use it only to:
- Set up and support your Fire Kirin account
- Answer your questions about credits and redemptions
- Keep a record of requests you have made
Conversations on WhatsApp, Telegram and Messenger are also handled by those services under their own privacy policies.
How we protect information
- All pages are served over an encrypted HTTPS connection
- Access to support conversations is limited to the people who need it to help you
- We keep support records only for as long as they are needed for the purposes above
Cookies
This website sets Google Analytics cookies and no advertising cookies. See our Cookie Policy.
Third-party services
This website uses Google Analytics, described above, and links to third-party services, including the Fire Kirin lobby and messaging apps. They operate under their own privacy policies. We do not give your information to advertisers, data brokers or marketing platforms.
Children and age limits
Our services are strictly for adults aged 18 or older. We do not knowingly deal with anyone under 18. If you believe a minor has obtained an account through us, contact us immediately. See our Age Restriction policy.
Your choices
You can ask us what information we hold from your conversations with us, and ask us to correct or delete it. Use any channel on our contact page.
Changes to this policy
We may update this policy to reflect changes in our practices or the law. When we do, we will change the date at the top of the page.
Contact
Fire Kirin Agent, 8330 Potranco Rd, San Antonio, TX 78251.
Privacy questions: call +1 (872) 271-7635.